How We Protect Your Personal Data

Effective Date: 10/01/25

This Privacy Policy describes how Elevate Roofing and Exteriors LLC (“Company,” “we,” “our,” or “us”) collects, uses, discloses, and protects information when you visit our website (the “Site”) or use our services. By accessing or using our Site or services, you agree to the collection and use of your information as described herein. If you do not agree, please do not use our Site or services.

1. Information We Collect
We collect information in the following ways:

• Information you voluntarily provide. When you contact us, request a quote, fill out forms, sign up for newsletters, or otherwise interact with us, you may provide personal data such as your name, email address, phone number, address, and other details.
• Usage & technical information. We may collect information automatically when you visit or use our Site. This includes your IP address, browser type, operating system, pages visited, time and date of visit, referring URL, and other analytics data.
• Cookies and tracking technologies. We use cookies, web beacons, and similar technologies to track activity on our Site and store certain preferences. You may control cookie use via browser settings.

2. How We Use Your Information
We may use collected information for the following purposes:

• To provide, maintain, and improve our services and Site.
• To respond to your requests and inquiries.
• To send transactional communications (e.g. confirmations, updates).
• To send marketing or promotional messages (you may opt-out).
• To analyze usage trends, monitor performance, detect and prevent fraud or misuse.
• For internal business purposes, such as recordkeeping, audits, and improving our offerings.

3. Sharing & Disclosure
We may share or disclose your information under the following circumstances:

• With service providers. We may share information with third-party vendors who assist with our operations (e.g., hosting, analytics, email service).
• Business transfers. In connection with a merger, acquisition, sale of assets, or reorganization, your personal data may be transferred to a successor entity.
• Legal obligations. We may disclose your information when required by law, legal process, or to protect our rights, safety, or property.
• With your consent. We may share information with other parties when you expressly request or permit it.

4. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Usage data may be retained for shorter periods for analytics purposes.

5. Security
We employ reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission over the Internet or storage is 100% secure. We cannot guarantee absolute security.

6. International Transfers
Your information may be transferred to — and stored on — servers located in the United States or other jurisdictions. By submitting information, you consent to such transfers, which may involve different data protection rules than in your home country.

7. Your Rights & Choices
Depending on your jurisdiction, you may have rights including:

• Access, correct, update, delete your personal data.
• Object to or restrict processing.
• Withdraw consent (where processing was based on consent).
• Opt out of marketing communications.

To exercise any of these rights, contact us at support@elevateroofpros.com. We may require identity verification before acting on requests.

8. Children’s Privacy
Our services are not directed to children under 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal data from children. If we learn that we have collected data from a child without consent, we will delete it promptly.

9. Third-Party Links & Tools
Our Site may contain links to external websites or services. We are not responsible for their privacy practices. Please review their policies separately. We may also integrate third-party tools (e.g., analytics, maps) whose data practices will be subject to their own terms.

10. Changes to This Policy
We may update this Privacy Policy at any time. When changes are made, we will revise the “Effective Date” and post the updated policy on the Site. Your continued use after changes indicates your acceptance.

11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact:

Elevate Roofing and Exteriors LLC
1089 E Franklin St
Sylvester, GA 31791
Email: support@elevateroofpros.com

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